# Feedback

**URL:** https://forum.techsoft3d.com/c/feedback/25.md

[Latest](https://forum.techsoft3d.com/latest.md) · [Categories](https://forum.techsoft3d.com/categories.md) · [Tags](https://forum.techsoft3d.com/tags.md)

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## [About the Feedback category](https://forum.techsoft3d.com/t/about-the-feedback-category/331)

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**Author:** [@Jonathan](https://forum.techsoft3d.com/u/Jonathan)\
**Replies:** 0

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Leave Feedback and bug reports here.

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## [Google Chrome vs Microsft Edge for Communicator Web Viewing](https://forum.techsoft3d.com/t/google-chrome-vs-microsft-edge-for-communicator-web-viewing/5135)

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**Author:** [@atul.kulkarni](https://forum.techsoft3d.com/u/atul.kulkarni)\
**Replies:** 1\
**Last updated:** [April 17, 2026, 8:47pm UTC](https://forum.techsoft3d.com/t/google-chrome-vs-microsft-edge-for-communicator-web-viewing/5135 "2026-04-17T20:47:58Z")

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We have our products built on top of Communicator for web-based visualisation of federated CAD and BIM models. Is it possible that graphics performance on Microsoft Edge is slower than on Chrome? Some of our end users ha…

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## [SCZ Conversion Memory Issue & Incremental Loading](https://forum.techsoft3d.com/t/scz-conversion-memory-issue-incremental-loading/4954)

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**Author:** [@cad-developer](https://forum.techsoft3d.com/u/cad-developer)\
**Replies:** 3\
**Last updated:** [October 8, 2025, 1:02pm UTC](https://forum.techsoft3d.com/t/scz-conversion-memory-issue-incremental-loading/4954 "2025-10-08T13:02:24Z")

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Hi TechSoft3D Team, I have a 1 GB NWD file which, when converting to SCZ, consumes around 64 GB of RAM and get Stuck. Is there a way to perform this conversion without exhausting system memory? I noticed there’s suppor…

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## [The horizontal screen on the mobile terminal cannot pop up the menu problem](https://forum.techsoft3d.com/t/the-horizontal-screen-on-the-mobile-terminal-cannot-pop-up-the-menu-problem/1216)

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**Author:** [@yi.zhongming](https://forum.techsoft3d.com/u/yi.zhongming)\
**Replies:** 4\
**Last updated:** [December 13, 2022, 6:40am UTC](https://forum.techsoft3d.com/t/the-horizontal-screen-on-the-mobile-terminal-cannot-pop-up-the-menu-problem/1216 "2022-12-13T06:40:38Z")

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The horizontal screen on the mobile terminal cannot pop up the menu problem

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## [Medium security severity vulnerability in JSZip - CVE-2021-23413](https://forum.techsoft3d.com/t/medium-security-severity-vulnerability-in-jszip-cve-2021-23413/941)

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**Author:** [@ramony](https://forum.techsoft3d.com/u/ramony)\
**Replies:** 4\
**Last updated:** [September 7, 2022, 4:38pm UTC](https://forum.techsoft3d.com/t/medium-security-severity-vulnerability-in-jszip-cve-2021-23413/941 "2022-09-07T16:38:36Z")

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Your hoops\_web\_viewer.js and hoops\_web\_viewer\_monolithic.js source files describe using JSZIP v3.1.5, which is vulnerable to “Crafting a new zip file with filenames set to Object prototype values (e.g proto, toString, et…

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## [Windows 10 - Hoops Communicator docker containers do not run on windows machines, only Linux](https://forum.techsoft3d.com/t/windows-10-hoops-communicator-docker-containers-do-not-run-on-windows-machines-only-linux/964)

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**Author:** [@alberto.carvalho](https://forum.techsoft3d.com/u/alberto.carvalho)\
**Replies:** 7\
**Last updated:** [August 27, 2022, 7:02pm UTC](https://forum.techsoft3d.com/t/windows-10-hoops-communicator-docker-containers-do-not-run-on-windows-machines-only-linux/964 "2022-08-27T19:02:59Z")

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Hello, Just a confirmation, I am using a Windows 10 machine and, currently, its not possible to run docker containers that contain Hoops Communicator, on a Windows machine, right? May be I can create a container to run…

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## [Can you build hoops visualize for .net 5 and .net 6](https://forum.techsoft3d.com/t/can-you-build-hoops-visualize-for-net-5-and-net-6/814)

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**Author:** [@121880405](https://forum.techsoft3d.com/u/121880405)\
**Replies:** 3\
**Last updated:** [June 9, 2022, 2:48pm UTC](https://forum.techsoft3d.com/t/can-you-build-hoops-visualize-for-net-5-and-net-6/814 "2022-06-09T14:48:22Z")

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can you build hoops visualize for .net 5 and .net 6 ,for test

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## [jQuery-UI dependency vulnerabilities in hoops-web-viewer](https://forum.techsoft3d.com/t/jquery-ui-dependency-vulnerabilities-in-hoops-web-viewer/784)

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**Author:** [@ramony](https://forum.techsoft3d.com/u/ramony)\
**Replies:** 1\
**Last updated:** [May 17, 2022, 11:22am UTC](https://forum.techsoft3d.com/t/jquery-ui-dependency-vulnerabilities-in-hoops-web-viewer/784 "2022-05-17T11:22:07Z")

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I’ve downloaded the HOOPS Communicator 2022 SP1 package and noticed the hoops-web-viewer has a dependency on jQuery-UI 1.11.4. Is the viewer affected by these vulnerabilities? CVE-2021-41182 MEDIUM (NVD) : jQuery-UI is …

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## [Create Note-Pin doesn't work after model.clear() or model.reset()](https://forum.techsoft3d.com/t/create-note-pin-doesnt-work-after-model-clear-or-model-reset/605)

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**Author:** [@i.pagano](https://forum.techsoft3d.com/u/i.pagano)\
**Replies:** 2\
**Last updated:** [January 17, 2022, 9:09am UTC](https://forum.techsoft3d.com/t/create-note-pin-doesnt-work-after-model-clear-or-model-reset/605 "2022-01-17T09:09:45Z")

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Hi, After the scene cleaning using model.clear or model.reset I can’t create any “note pin” on my meshes (loaded or generated). The error obtained in the console: hoops\_web\_viewer.js:1 Uncaught (in promise) H {scFunct…
