# HOOPS Installers

**URL:** https://forum.techsoft3d.com/c/help/installers/12.md

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## [Hoops "basic\_app" directory from tutorial is missing](https://forum.techsoft3d.com/t/hoops-basic-app-directory-from-tutorial-is-missing/193)

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**Author:** [@laurenz](https://forum.techsoft3d.com/u/laurenz)\
**Replies:** 2\
**Last updated:** [June 25, 2020, 3:49pm UTC](https://forum.techsoft3d.com/t/hoops-basic-app-directory-from-tutorial-is-missing/193 "2020-06-25T15:49:01Z")

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Hi, I’m just trying to do the first tutorial for hoops here: https://docs.techsoft3d.com/communicator/latest/build/tutorials/basic-app/introduction.html It tells that there is a basic\_app directory in the tutorials par…

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## [Silent/unattended install](https://forum.techsoft3d.com/t/silent-unattended-install/174)

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**Author:** [@brian.dueck](https://forum.techsoft3d.com/u/brian.dueck)\
**Replies:** 3\
**Last updated:** [May 25, 2020, 1:26pm UTC](https://forum.techsoft3d.com/t/silent-unattended-install/174 "2020-05-25T13:26:00Z")

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Hi - can you explain, or point me to documentation, that explains how to run the HOOPS installer in silent/unattended mode? Thanks, Brian.

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## [HOOPS Installer - Cannot retrieve remote tree](https://forum.techsoft3d.com/t/hoops-installer-cannot-retrieve-remote-tree/173)

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**Author:** [@brian.dueck](https://forum.techsoft3d.com/u/brian.dueck)\
**Replies:** 2\
**Last updated:** [May 15, 2020, 9:53am UTC](https://forum.techsoft3d.com/t/hoops-installer-cannot-retrieve-remote-tree/173 "2020-05-15T09:53:44Z")

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Hello; I’m new to the HOOPS Web Platform, and have encountered an error shortly after starting the installer. As soon as I click the “Next” button for the first time to start the installation process, I receive an error…