# Issue with 2D drawing parsing error on iPhone

**URL:** <https://forum.techsoft3d.com/t/issue-with-2d-drawing-parsing-error-on-iphone/3905>\
**Category:** HOOPS Visualize Web\
**Created:** [July 25, 2024, 3:47am UTC](https://forum.techsoft3d.com/t/issue-with-2d-drawing-parsing-error-on-iphone/3905 "2024-07-25T03:47:17Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![15089700278](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.techsoft3d.com/15089700278/32/1571_2.png) [@15089700278](https://forum.techsoft3d.com/u/15089700278)\
**Post date:** [July 25, 2024, 3:47am UTC](https://forum.techsoft3d.com/t/issue-with-2d-drawing-parsing-error-on-iphone/3905/1 "2024-07-25T03:47:17Z")

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Communicator Version: 2024 4.0  
Convert Version: 2024 4.0

 ![img_v3_02d4_b73aaf4a-c942-46e1-a931-0943432961cg](https://us1.discourse-cdn.com/flex020/uploads/techsoft3d/original/2X/a/a7250f8324c6cf98e195c1cf57758f85e2586d5f.jpeg)  
[multi\_layout.dwg.zip](https://forum.techsoft3d.com/uploads/short-url/hyIDAun8nZYCAyUlrYtsU0espt6.zip) (1.1 MB)

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**Author:** ![tino](https://avatars.discourse-cdn.com/v4/letter/t/9dc877/32.png) [@tino](https://forum.techsoft3d.com/u/tino)\
**Post date:** [July 30, 2024, 12:29am UTC](https://forum.techsoft3d.com/t/issue-with-2d-drawing-parsing-error-on-iphone/3905/2 "2024-07-30T00:29:22Z")

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Hello @15089700278,

We can reproduce this issue in our tests. As such, we will create a ticket for it.

Thanks,  
Tino

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**Author:** ![tino](https://avatars.discourse-cdn.com/v4/letter/t/9dc877/32.png) [@tino](https://forum.techsoft3d.com/u/tino)\
**Post date:** [July 30, 2024, 5:01pm UTC](https://forum.techsoft3d.com/t/issue-with-2d-drawing-parsing-error-on-iphone/3905/3 "2024-07-30T17:01:04Z")

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Hello @15089700278,

One quick note to share is that an iPhone can view/load a Stream Cache file (SC/SCZ) – whereas it cannot load a Stream Cache Single (SCS). I just wanted to share this detail in case you were not aware of it already.

Thanks,  
Tino