# \#error
**URL:** https://forum.techsoft3d.com/tag/error/22.md
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## [Strange Installation Failure with OEM2023](https://forum.techsoft3d.com/t/strange-installation-failure-with-oem2023/2705)
**Author:** [@jm1](https://forum.techsoft3d.com/u/jm1)\
**Replies:** 3\
**Last updated:** [October 12, 2023, 8:13pm UTC](https://forum.techsoft3d.com/t/strange-installation-failure-with-oem2023/2705 "2023-10-12T20:13:16Z")
Hello Community, just recently, I faced some strange behaviour with our installer for our OEM 2023 application. We are adding somma additional installers into the OEM installer, like demonstrated here: When installi…
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## [FAQ: Why am I getting a permissions error in Converter when upgrading to HC 2022?](https://forum.techsoft3d.com/t/faq-why-am-i-getting-a-permissions-error-in-converter-when-upgrading-to-hc-2022/1343)
**Author:** [@gabriel.peragine](https://forum.techsoft3d.com/u/gabriel.peragine)\
**Replies:** 0\
**Last updated:** [January 1, 2022, 5:00am UTC](https://forum.techsoft3d.com/t/faq-why-am-i-getting-a-permissions-error-in-converter-when-upgrading-to-hc-2022/1343 "2022-01-01T05:00:00Z")
If you are upgrading from a significantly older version of Communicator (HC 2018 U2 and older), the permissions issue could be due to the switch from .zip archiving to .tar. More specifically, .zip was used to archive pa…
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## [Error: No status file](https://forum.techsoft3d.com/t/error-no-status-file/1315)
**Author:** [@gabriel.peragine](https://forum.techsoft3d.com/u/gabriel.peragine)\
**Replies:** 0\
**Last updated:** [April 1, 2020, 4:00am UTC](https://forum.techsoft3d.com/t/error-no-status-file/1315 "2020-04-01T04:00:00Z")
A “no status file” error in the Web Viewer when trying to load a model indicates an issue with your stream cache directory. It’s usually one of the following: The root file in your stream cache is corrupt/damaged/not t…
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## [What does the "BAD\_STREAM\_VERSION" message in the Communicator server logs mean?](https://forum.techsoft3d.com/t/what-does-the-bad-stream-version-message-in-the-communicator-server-logs-mean/47)
**Author:** [@rbeyer1](https://forum.techsoft3d.com/u/rbeyer1)\
**Replies:** 0\
**Last updated:** [July 3, 2019, 6:15pm UTC](https://forum.techsoft3d.com/t/what-does-the-bad-stream-version-message-in-the-communicator-server-logs-mean/47 "2019-07-03T18:15:01Z")
If you’re seeing the following error message, you most likely have an old version of the web viewer JavaScript either cached in your browser or in your web application that you are trying to use with a newer version of H…