How to troubleshoot common issues with HOOPS Visualize?

HOOPS Visualize
1

Hi everyone, :blush:

I am having some trouble with HOOPS Visualize and was hoping someone here might be able to help. Lately I have been encountering issues with rendering and performance and I am not sure what is causing it. I have tried updating to the latest version and checking the documentation, but the problem persists.

Has anyone else experienced similar issues? What steps did you take to resolve them?

Your help will be grateful for me!

Thanks in advance!

Respected community member! :smiling_face_with_three_hearts:

2

Hello @ew685283,

We will need as much information as possible in order for us to reproduce the issue(s) that you are having. Sharing your code and/or data files will prove helpful in this regard. If you’d prefer to keep your code and data files confidential, please send me (or another Tech Soft 3D member such as @gabriel.peragine, the forum admin) a direct message and we can set alternative arrangements.

Thanks,
Tino