How to read FBX model material information

HOOPS Communicator
1

I have an FBX assembly that contains material information for the models. I am able to view this FBX file in other viewers and they show the material is present.

I do not see this material present when viewing in Communicator if I convert to an SC file using Communicator’s converter.exe or our custom Exchange/libconverter tool.

Is this supported? Or is there a setting I am missing to turn this on?

2

Here is a small example FBX file with material information that I am trying to load.
small_model.zip (5.0 KB)

3

Hello @seth.dippold,

Just to confirm, when you refer to textures, are you referring to the specific colors as shown in FBX Review?:

image
image1026×800 61.4 KB

Thanks,
Tino

4

Hi Tino,
That is correct, the colors are what I am referring to. When I convert the FBX model to an SC file and load into the HOOPS web viewer, I only see gray geometry.
Thanks,
Seth

5

Thanks for confirming. My investigation is still ongoing but I will continue to keep you posted of any further updates.

Thanks,
Tino

6

@seth.dippold,

The behavior of the colors not being retained looks to be an Exchange issue. As such, we’ve created a support ticket for it.

Thanks,
Tino

7

Tino,
Thank you for the update. I appreciate you looking into it and creating a ticket.
Thanks,
Seth