Error after calling WebViewer::shutdown method and opening a new view

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1

I have an angular application using hoops webviewer, and when I try to clean up the viewer when I destroy the component I get the following error when creating a new component with a new view:

chunk-TWWAJFRB.js?v=b86aec02:68 Rejected promise in '_sessionStarted' callback: TypeError: Cannot set properties of undefined (setting 'width')
    at rb._resizeRenderCanvas (hoops-web-viewer.mjs:41108:11)
    at rb.resize (hoops-web-viewer.mjs:41100:128)
    at rb.setAllowHighDpi (hoops-web-viewer.mjs:41284:37)
    at rb.<anonymous> (hoops-web-viewer.mjs:40484:10)
    at Generator.next (<anonymous>)
    at chunk-TWWAJFRB.js?v=b86aec02:74:61
    at ZoneAwarePromise (zone.js:2702:25)
    at __async (chunk-TWWAJFRB.js?v=b86aec02:58:10)
    at rb._onSessionStarted (hoops-web-viewer.mjs:40483:29)
    at _sessionStarted (hoops-web-viewer.mjs:40245:39)

Digging a little into the hoops code, I can see that on the first load, the value of ._sc.canvas is an OffscreenCanvas, but on the second load after destroy it is undefined, causing this issue.

Any help much appreciated :slight_smile:

2

Hello @zak,

Welcome to the forum!

The issue you described has previously been reported. I can tell you that it has been escalated to our engineering team and the investigation is ongoing.

Thanks,
Tino