Autodesk published a tool for log file collection. It applies to Autodesk end user software in general, thus can be used to troubleshoot installation issues with your OEM based product. Use the tool to collect data and submit them with a case to the ADN:
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-Use-the-Log-Collection-Tool.html
The tool targets the new ODIS installer and can be used for both AutoCAD and Inventor OEM based products.
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Excellent!
Thanks
Shawn
Microvelum