I’m seeing a “no status file” error in the web viewer when I try to load it

HOOPS Communicator
1

This indicates there is an issue with your stream cache directory. It’s usually one of the following:

  • The root file in your stream cache is corrupt/damaged/not there

  • The stream cache directory is not accessible from your viewing instances

  • The stream cache directory does not exist

  • The stream cache directory was not specified correctly in your settings file