The horizontal screen on the mobile terminal cannot pop up the menu problem

The horizontal screen on the mobile terminal cannot pop up the menu problem

Hi,

can you be a bit more specific? Which menu exactly are you talking about?

Hi,
This is demo video
youtube demo

After long-pressing the part on the mobile terminal, the menu appears,
But the menu cannot be displayed after the same operation on the horizontal screen of the mobile terminal

Not quite sure what is going on there. It seems to work fine on landscape mode in my testing. Can you reproduce this with one of our standard demos from the latest package? (or online here:
Cad Model Streaming | HOOPS Web Viewer )

Actually I did some further testing and managed to reproduce this issue. This looks like a bug in the standard viewer UI. Do you have access to our support portal? If not, please send me an email with your company info and I will log it for you. (guido@techsoft3d.com)

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Thank you for your reply, I’ll test it again