Unable to render model using Hoops2024 version

HOOPS Communicator
1

I used HOOPS communicator version 2024.5.0 to render the model, but the page was blank and the browser did not report any errors. Here are the objects returned by new WebViewer.

1722496540325
17224965403251920×919 67.6 KB

1722496107832
17224961078321920×919 47.8 KB

What could be the reason for the blank page?

2

Hello @619944680,

In your screenshot, the parameter _modelLoadFailure is set to true. We can use the callback modelLoadFailure to get more information in that regard. Below is an example of how to do this:

hwv.setCallbacks({
	  modelLoadFailure: function(model, reason, error) {
			console.log("model: " + model);
			console.log("reason: " + reason);
			console.log("error: " + error);
		}
  });

You will need to set this callback before the model is fully loaded in the Web Viewer, for example, right after your code that initializes the WebViewer object.

Thanks,
Tino

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