HOOPS ACCESS trial: license error

I’m evaluating HOOPS ACCESS with a trial license. For this evaluation, I’m using CentOS Stream 10 on WSL and CMake 4.2.0. I’ve followed the instructions at Set Up Your Environment — HOOPS Access documentation but I get the following error when I run the example bumper test:

~/HOOPS_Solve_Access_Mesh_Eval_2.12.1_52f38eb1/build$ ./bin/vdm_exam1 ../src/sam/vdm/exam/bumper.unv
[DSYSysNLS][ERROR] Missing or invalid ‘SUPPLANG_V6’ file => Falling back to default locale settings

LICENSE ERROR: ierr= 15
SYS_ERROR_LICENSE     Failure when checking License
Missing valid Tech Soft 3D license for this HOOPS toolkit

The license is copied verbatim from Tech Soft 3D Developer Zone → “View your license” (when signed in) and pasted into src/sam/hoops_license.h. The cmake commands are cmake --preset=Linux .. in build and cmake --build .

Another comment is that I get warnings related to libraries being not detected, but they are at most warnings.

CMake Warning at CMakeLists.txt:247 (message):
     - Intel Message Passing Interface (MPI) not detected and will be disabled by default!
       This can be manually overridden by enabling CEE_SAM_OPTION_INTEL_MPI and setting
       CEE_SAM_OPTION_INTEL_MPI_INCLUDE_DIR and CEE_SAM_OPTION_INTEL_MPI_LIBRARY_DIR
       to your locally installed Intel MPI


--    - Intel OpenMP version 201611 detected
CMake Warning at CMakeLists.txt:269 (message):
     - Intel Threading Building Blocks (TBB) not detected and will be disabled by default!
       This can be manually overridden by enabling CEE_SAM_OPTION_INTEL_TBB and setting
       CEE_SAM_OPTION_INTEL_TBB_INCLUDE_DIR and CEE_SAM_OPTION_INTEL_TBB_LIBRARY_DIR
       to your locally installed Intel TBB


CMake Warning at CMakeLists.txt:280 (message):
     - SAMCEF not detected and will be disabled by default!
       This can be manually overridden by enabling CEE_SAM_READER_SAMCEF and setting
       CEE_SAM_READER_SAMCEF_INCLUDE_DIR and CEE_SAM_READER_SAMCEF_LIBRARY_DIR
       to your locally installed SAMCEF


--    - Current Abaqus ODB API version: 2025
--    - Abaqus ODB API version 2025 HotFix 1 detected
CMake Warning at CMakeLists.txt:312 (message):
     - Ansys AUTODYN not detected and will be disabled by default!
       This can be manually overridden by enabling CEE_SAM_READER_ANSYS_AUTODYN and setting
       CEE_SAM_READER_ANSYS_AUTODYN_INCLUDE_DIR and CEE_SAM_READER_ANSYS_AUTODYN_LIBRARY_DIR
       to your locally installed Ansys AUTODYN


CMake Warning at CMakeLists.txt:323 (message):
     - Altair H3D not detected and will be disabled by default!
       This can be manually overridden by enabling CEE_SAM_READER_ALTAIR_H3D and setting
       CEE_SAM_READER_ALTAIR_H3D_INCLUDE_DIR and CEE_SAM_READER_ALTAIR_H3D_LIBRARY_DIR
       to your locally installed Altair H3D


CMake Warning at CMakeLists.txt:334 (message):
     - Ansys CFX not detected and will be disabled by default!
       This can be manually overridden by enabling CEE_SAM_READER_ANSYS_CFX and setting
       CEE_SAM_READER_ANSYS_CFX_INCLUDE_DIR and CEE_SAM_READER_ANSYS_CFX_LIBRARY_DIR
       to your locally installed Ansys CFX


CMake Warning at CMakeLists.txt:345 (message):
     - MUMPS not detected and will be disabled by default!
       This can be manually overridden by enabling CEE_SAM_READER_MUMPS and setting
       CEE_SAM_READER_MUMPS_INCLUDE_DIR and CEE_SAM_READER_MUMPS_LIBRARY_DIR
       to your locally installed MUMPS


CMake Warning at CMakeLists.txt:356 (message):
     - StarCCM not detected and will be disabled by default!
       This can be manually overridden by enabling CEE_SAM_OPTION_STARCCM and setting
       CEE_SAM_OPTION_STARCCM_INCLUDE_DIR and CEE_SAM_OPTION_STARCCM_LIBRARY_DIR
       to your locally installed StarCCM


--    - DPF version 2025.2.pre0 detected
CMake Warning at CMakeLists.txt:378 (message):
     - FFmpeg not detected and will be disabled by default!
       This can be manually overridden by enabling CEE_SAM_OPTION_FFMPEG and setting
       CEE_SAM_OPTION_FFMPEG_INCLUDE_DIR and CEE_SAM_OPTION_FFMPEG_LIBRARY_DIR
       to your locally installed FFMPEG


--    - GLEW version 2.1.0 detected
--    - FreeType version 2.13.3 detected
CMake Warning at CMakeLists.txt:410 (message):
     - Hoops Exchange not detected and will be disabled by default!
       This can be manually overridden by enabling CEE_SAM_OPTION_HOOPS and setting
       CEE_SAM_PACKAGE_HOOPS_DIR to point to your locally stored Hoops Exchange


--    - METIS detected
--    - GKlib detected
--    - Blosc version 1.21.6 detected
-- Checking for module 'mpi-c'
--   Package 'mpi-c', required by 'virtual:world', not found
CMake Warning at CMakeLists.txt:461 (message):
   - MPI not detected

Thanks; HOOPS ACCESS looks promising so looking forward to making it work.

Hi,

Thank you for reaching out to us. It looks like you followed the expected build process. First, the warnings you noticed are expected, as they are related to third parties we do not provide, and options that are not available in the evaluation. Then, as for the licensing issue: I checked the SAM 2.12.1 evaluation package, and it worked on my side. Can you try copy pasting the entire hoops_license.h file obtained from TechSoft 3D developer zone by clicking on “C Header”?

Sorry for the late answer,

Sylvain