Create Note-Pin doesn't work after model.clear() or model.reset()

After the scene cleaning using model.clear or model.reset I can’t create any “note pin” on my meshes (loaded or generated).

The error obtained in the console:

hoops_web_viewer.js:1 Uncaught (in promise) H {scFunction: ‘MeshInstance_create’, data: {…}}


Thank you for reporting this issue.

We were able to recreate it and have logged it as bug SDHC-18430. We will update you on our progress to fix this issue in this thread.

A workaround is to reload the entire webviewer.


1 Like

Thank you for your support.

1 Like